Reference

Open Your motplay Account On Clear Terms

Every account on motplay runs under one set of Terms & Conditions — the rules covering how you deposit through bKash, Nagad or Rocket, how game rounds settle, and how we handle your account if something needs checking.

Account RulesPayment TermsEligibility CheckFair Play Rules
motplay Open Your motplay Account On Clear Terms
SUPPORT CHANNELS

Reach Support Over Terms Questions

Team online

Account & Terms Queries

Reach our support team through live chat on motplay for questions about clauses, account status or a wallet mismatch on bKash, Nagad or Rocket.

Email Support

Send a written request if you need a documented answer on a Terms & Conditions matter — useful when a withdrawal or account note needs a paper trail.

In-App Help Center

Open the Help section from your account menu on mobile or desktop for the current terms version and quick answers on payment and access rules.

DATA & SECURITY

Browse How We Protect Your Account Data

Data We Hold On Your Account We keep the details tied to your registration and your bKash, Nagad or Rocket wallet only as long as needed to run your account and meet local record rules.
Cookies On motplay Our site uses cookies to keep you logged in between visits and to remember your device, so switching from mobile to desktop doesn't reset your session.
Keeping Your Account Secure Your login is tied to your registered mobile number; report a lost device or a suspected access issue straight away so we can lock the account down.
Requesting A Change Or Copy Contact support if you want a copy of your account terms history or need to correct a detail on file, such as a wallet name mismatch.

See Answers To Terms & Conditions Questions

Access depends on your local law and eligible region, so parts of the terms may read differently depending on where you're playing from — check the current version before you deposit.

A mismatched name can pause a deposit or withdrawal until we verify it manually; this is covered under the payment section of our terms and keeps your account protected.

Yes — we update the terms when rules or payment methods change, and the current version stays posted on this page; continued use of your account means you accept the update.

Reach our support team through live chat or email; they can walk through the specific clause and log your query against your account for follow-up.

Yes — settlement rules for a cricket wager, a live table like Baccarat Jungle, or a slot round are all defined in the terms, and they differ by game category.

We hold account and payment details only as long as needed to run your account and meet local record-keeping rules tied to your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.