Verify your motplay account
Verification on motplay is what keeps your balance and your wallet linked to you alone. We ask for a photo ID and confirmation that the mobile number on your bKash, Nagad or Rocket wallet matches the one on your account. This isn't a hurdle we put up to slow you down — it's the check that stops someone else's withdrawal request from
reaching your wallet, and it usually only needs doing once. After that, your account access stays as quick as logging in with your number and a one-time code.
- Submit a photo ID — Upload a clear photo of your national ID or passport from your account settings page.
- Match your wallet number — Confirm the mobile number linked to your bKash, Nagad or Rocket wallet matches your motplay account.
- We review the details — Our team checks the documents against your account information before clearing verification.
- Withdrawals unlock — Once verified, your payout requests move through the wallet you registered without repeating this step.